ABSTRACT
Group performance in every organization is very important, as it
depicts the overall performance of the organization. If various individuals in
an organization cannot work as a group, then the organization’s
performance-both financial and operational will never be maximized. Group
efforts and team work is the major ingredient in every successful organization,
hence, the need to make sure that the personalityi of every member in the group
is okay for group/organizational goals to be achieved. Without good
personalities in a group, there can never be a good group.
The researcher used Ghana National Fire Service (Eastern Regional
Office), as a case study to find out the effects of personality on group
performance, as well as solutions to these negative effects.
Concerning methodology, data used in compiling this research were
gathered from both primary and secondary sources. The management and employees
of Ghana National Service (Eastern Regional Office) were issued questionnaires.
Text Books, Magazines and News Papers on personalitiesi, groups and individual
psychology were also used in compiling this research.
Based on the findings revealed from the data analysis and
interpretation, the researcher came up with some suggestions and
recommendations. The major findings in this study include: the various
personalities exhibited by employees in a group, and there are: the openness
personality, conscientiousness personality, extraversion personality, and
agreeableness personality. The negative effects of personality on group
performance, which are: poor performance, delayed output, and incomplete
output. The research also went ahead to find ways to improve group performance.
These findings and recommendations, in view of the researcher, will help
improve group performance in various business organizations in Ghana, if
implemented by mangers of various business organizations.
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